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Our Commitment to You
Whilst we are working with you and your family, we will:
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Involve you in making the plans and decisions about you and your family.
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Seek your opinions and try to reach an agreement.
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Keep you informed of what we are doing and of any changes.
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Seek your views on the service you get, during and after our work with you.
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Treat you with respect at all times and ask that you are equally respectful to us.
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Take account of your needs in respect of age, gender, ethnicity, origin, language, culture, religion, sexuality or disability.
If you have a compliment or complaint about the service provided to you then you can speak to a member of staff, speak to the Customer Services Manager on 01275 888638 or report online through the Council website.
To view the children's standards click here. |
